Business process re-engineering affects the way in which work is undertaken in an organisation. Explain this effect as it relates to: Work structure

Work structure:
• The focus of performance and payment shifts from activities to results (expressed in terms of value created for the customer).
• Organize around outcomes not tasks.
• Ensure that those who use the output perform more of the process themselves rather than passing it on.
• Link parallel activities rather than integrate results i.e. consolidation of tasks
• Capture information only once – ideally at its source.



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