Personnel Management July 2013 Past Examination Question Paper – KNEC
This Past Paper examination was examined by the Kenya National Examination Council (KNEC) and it applies to the following courses:
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Diploma in Management
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THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN MANAGEMENT
PART I
PERSONNEL MANAGEMENT
July 2013
Time: 3 hours
1. a) Highlight the contributions of Elton Mayo to personnel management. (10 marks)
(b) Highlight the measures that a personnel manager may take to ensure that there are good relations between management and workers. (10 marks)
2. (a) Explain five benefits that an organization may derive from carrying out manpower planning. (10 marks)
(b) Human resources can be procured from external sources. Highlight the disadvantages of using this source. (10 marks)
3. (a) Outline five reasons that make it necessary for organizations to carry out induction training for new employees. (10 marks)
(b) Explain the factors that should be considered by the management when designing wages and salaries structures for their employees. (10 marks)
4. (a) Highlight the roles of a personnel manager in relation to employee training and development. (10 marks)
(b) Outline live consequences of low morale among employees in an organization. (10 marks)
5. (a) Explain the reasons that make it necessary to carry out personnel research in organizations. (10 marks)
(b) Highlight the factors that could lead to indiscipline among employees in an organization. (10 marks)
6. (a) Highlight five reasons that make employees join a trade union. (10 marks)
(b) Explain the benefits that an organization may derive from computerising its personnel records. (10 marks)
7. (a) Explain the challenges that may be faced by a personnel manager when carrying out his duties. (10 marks)
(b) Outline five ways in which the information obtained from job analysis may be beneficial to the management of an organization. (10 marks)
