Principles and practice of Management July 2017 Past Paper – KNEC Diploma

Principles and practice of Management July 2017 Past Examination Question Paper – KNEC

This Past Paper examination was examined by the Kenya National Examination Council (KNEC) and it applies to the following courses:

• Diploma in Supply Chain Management
• Diploma in Business Management
• Diploma in Cooperative Management
• Diploma in Human Resource Management
• Diploma in Road Transport Management
• Diploma in Tourism Management
• Diploma in Tour Guiding Management
• Diploma in Information Communication Technology
• Diploma in Project Management
• Diploma in Marine Transport Management
• Diploma in Disaster Management
• Business Education Single and Group Certificate Examinations

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THE KENYA NATIONAL EXAMINATIONS COUNCIL

1. (a) Outline five ways in which the bureaucratic approach to management has contributed to modern management practice. (10 marks)

(b) Highlight five measures that should be taken by management to ensure effective planning in an organization. (10 marks)

2. (a) Give six reasons that may make a subordinate reluctant to take-up delegated work in an organization. (12 marks)

(b) Describe the steps followed in the process of management control in a business firm. (8 marks)

3. (a) Explain five challenges that organizations may face from the use of committees in decision making. (10 marks)

(b) Explain five external environment factors that may affect the operations of a business organization. (10 marks)

4. (a) Outline four benefits that an organization may derive from matching employee skills with job requirements. (8 marks)

(b) A good management control system should meet certain requirements. Highlight six such requirements. (12 marks)

5. (a) Explain six benefits that an organiza6Wmay get from filling vacant job positions from internal sources. (12 marks)

(b) Highlight four criticisms that may be used against the application of the trait theory of leadership in an organization (8 marks)

6. (a) Outline six measures that the management of an organization can take to motivate its workers. (12 marks)

(b) Highlight four categories of leadership behaviours that are associated with the path-goal theory of leadership. (8 marks)

7. (a) Explain six conditions that are necessary for effective coordination of activities in an organization. (12 marks)

(b) Outline four challenges that an organization may face from lowering the retirement age of its employees. (8 marks)