Professional Ethics – July 2019 Past Paper – KNEC Diploma

Past Examination Question Paper – KNEC

This Past Paper examination was examined by the Kenya National Examination Council (KNEC) and it applies to the following courses:

Note: To easily navigate through the KNEC Past Examination Paper Pdf below, Mobile phone users are advised to use Mozilla or Chrome browsers





1. The data below shows the complaints made about library staff working at current awareness section over a period of one year.

Month Number of complaints
January 10
February 20
March 25
April 30
May 35
June 15
July 40
August 50
September 30
October 20
November 25
December 45

(a) Draw a bar graph to depict the above information. (8 marks)

(b) Highlight three observations from the bar-graph. (3 marks)

(c) Calculate the percentage of the complaints reported in the month of July as percentage of the total complaints. (5 marks)

(d) Explain two reasons that may have contributed to the increase of complaints in the month of August. (4 marks)

2. (a) Highlight six challenges that may have been encountered by the Kenya information professionals in developing a code of ethics. (12 marks)

(b) Explain four advantages of codes of ethics in a research library. (8 marks)

3. (a) Highlight six challenges that are likely to be encountered in enforcing information privacy law in Kenya. (12 marks)

(b) Explain four causes of corruption in public libraries in Kenya. (8 marks)

4. (a) Highlight six factors that may uplift ethical standards of information professionals. (12 marks)

(b) Explain the importance of information professional associations in a country. (8 marks)

5. (a) Highlight six benefits that may be derived by an information centre from using electronic resources (e-resources). (12 marks)

(b) Explain four functions of the Kenya Library Association. (8 marks)

6. (a) Highlight six ways of coping with the challenges that may be brought by information communication technology (ICT) in a library. (12 marks)

(b) Explain the importance of a national information policy in a country. (8 marks)

7. (a) Highlight six components of code of ethics for information professionals. (12 marks)

(b) Explain four challenges that may be encountered by librarians in implementing the copyright law. (8 marks)

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