The organisation for which you work wishes to develop a quality control programme. As the production manager, the director has requested you to develop the programme. Explain the steps you would follow in developing the quality control programme for your organisation

STEPS IN DEVELOPING A QUALITY CONTROL PROGRAMME FOR AN ORGANISATION
The role of a quality control programme is to ensure that:
a. an appropriate infrastructure or “quality system” encompassing the Procedures, Processes, and Resources

b. the systematic actions necessary to ensure adequate confidence that a product (or service) will satisfy given requirements for “Quality”

The stages involved in developing a quality control programme may vary from organisation to organisation, but typically include:

1. Ensuring products are developed correctly
2. Identifying managerial responsibilities
3. Providing Standards of Procedure (SOPs) for production and control
4. Organizing supply and use of correct starting materials
5. Defining controls for all stages of manufacture and packaging
6. Ensuring finished product correctly processed and checked before release
7. Ensuring products are released after review by authorized person
8. Providing storage and distribution
9. Organizing self-inspection

Basic tasks involved in the quality assessment process include:

1. Checking whether ingredients are of the required purity
2. Checking whether proper storage containers are used
3. Checking correct labelling of finished products
4. Release of batches by the authorized person
5. Retained samples of starting materials and products
6. Establish QC procedures
7. Environmental monitoring



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