OFFICE MANAGEMENT
Subject notes
INTRODUCTION TO OFFICE MANAGEMENT
- Definition of important terms
- The purpose of an office
- Functions of an office
THE OFFICE MANAGER
- Responsibilities of office manager
- Duties of an office Manager
- Qualities of an Office manager
- Techniques of Office Management
OFFICE PLANNING AND LAYOUT
- Office Layout
- Staff Planning
- Types of office Management
OFFICE ORGANIZATION
- Organising an office
- Re-organisation
- Types of organisation
- Types of organizational Relationships
- Types of Organisational structures
THE PROCESS OF FILLING
- Essentials of a good filling system
- The purpose of a filling system
- Equipments used in filling
- Procedures used when filling documents
- Methods of filling
- Organisation of the filling system
- Filling classifications
- Maintaining a filling system
- Causes of inefficient filling
OFFICE MACHINES
- Benefits accrrued when machines are introduced
- Installation of office Machinery
MAIL HANDLING SYSTEMS
- Incoming mail
- Opening aids
- Recording Inward mail
- Recorded delivery
- Distributing incoming mail
- Outgoing mail
ORGANIZATION AND METHODS (O & M)
- Objectives of organization and methods
- The organization and methods officer
- Attributes of an O and M officer
- The O & M department
- The assignment of survey
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