Quality circles is a common concept in Total Quality Management (TRM) How do employees benefit from participating in quality circles?

How do employees benefit from participating in quality circles?
i) Greater awareness of shop-floor problems by circle members/Increased knowledge in area of work
ii) Greater confidence in tackling problems and generating solutions on the part of circle members as the members are trained on this.
iii) Improved productivity and/or quality because the circles provide checks among the members.
iv) Improved motivation and self-esteem on the shop-floor because of employee involvement in solving organizational problems/concerns
v) Improved communication skills.
vi) Skills development, particularly problem-solving skills.
vii) Employees become agents of change making the change process easier.



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