Labour and industrial relations July 2017 Past Paper – KNEC Diploma

Labour and industrial relations July 2017  Past Examination Question Paper – KNEC

This Past Paper examination was examined by the Kenya National Examination Council (KNEC) and it applies to the following courses:

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THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
DIPLOMA IN ROAD TRANSPORT MANAGEMENT
MODULE III
LABOUR AND INDUSTRIAL
RELATIONS
July 2017
Time: 3 hours

l. (a) Explain five characteristics of a good grievance handling procedure in an organization. (10 marks)
(b) Highlight fire consequences that an employee may face for participating in an
Illegal strike. (10 marks)

2. a) Outline five responsibilities of the got eminent as outlined in industrial relations charter (10 marks)
(b) Explain five reasons that may make employees to join trade unions. (10 marks)

3. (a) Explain five ways in which good industrial relations may impact positively on a country’s economy. (10 marks)
(b)In exercising its mandate, the employment and labour relations court has powers to grant certain awards. Outline five such powers. (10 marks)

4. (a) Outline six obligations of employers to their employees. (12 marks3
(b) Highlight four categories of membership to the Federation of Kenya Employers. (8marks)

5. a) Explain six reasons that may account for the preference of employment and labour relations court in resolving industrial disputes. (12 marks)
(b) Outline four roles played by law in the collective bargaining process. (8 marks)

6. (a) Central Organization of Trade Unions (COC U) aims at achieving certain objectives.
Outline six of these objectives. (12 marks)
(b) Explain four challenges that an organization may face in the process of practicing consultations between management and employees. (8 marks)

7. (a) Highlight six requirements that should be observed for a collective bargaining agreement to be legally enforceable. (12 marks)
(b)Outline four challenges that workers in Kenya faced during the pre-independence period. (8 marks)

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